The secure Webmail interface is used exclusively for
the secure transmission of messages with sensitive content between
Swisscom (Switzerland) Ltd (hereinafter "Swisscom") and
external recipients. The use of securemail Webmail is voluntary and
free of charge.
User data
In addition to the e-mail address, the following
information is collected during the registration process:
• Name
• First name
• Optional: Mobile phone number (The mobile phone
number is used to send passwords via SMS).
Retention period / deletion / termination
Received messages and their attachments can be exported manually
and saved locally (Quickguide).
Messages stored in secure Webmail, including their
attachments, are automatically and permanently deleted from the system
after 90 days. Users can also delete messages manually at any time
before this point. Users are responsible for saving required messages
or attachments before they are deleted.
secure Webmail accounts are automatically deleted
after 370 days without activity (login or receiving a message). Users
can manually remove their account from the system at any time (Quickguide).
The use of secure Webmail is no longer possible. It
should be noted in particular that once the account has been removed,
messages received in encrypted form can no longer be retrieved.
Swisscom is entitled to terminate the use of secure
Webmail at any time, in writing, without providing reasons.
The notice period is five working days, so Swisscom and the user have
sufficient time to retrieve any messages via the portal and save them.
Notice of termination shall be given to the user at the e-mail address
provided during registration.
Liability
Swisscom accepts no liability for damage and/or loss of data caused
by the deletion of access to Swisscom secure Webmail
and/or in connection with the deletion of mails and/or files or for
disruptions or problems in communication via secure
Webmail which lie outside its sphere of responsibility.
In all other respects, Swisscom's liability shall be limited to
intent and gross negligence, unless it relates to injury to life, limb
or health.
Despite encryption, secure Webmail does not
guarantee complete security, as there is always the theoretical
possibility of third parties taking note of and manipulating content
on the Internet.
Data protection
Swisscom's
privacy policies apply.
Law and place of jurisdiction
Swiss law shall apply. The place of jurisdiction is Bern.
Translation Information
These terms of use were written in German and are only legally
binding in this version.